I’m experiencing card issues.

Dave -

There are a few things to check first:

  1. Make sure all the details are entered exactly as displayed on your card (sounds obvious, but worth checking)
  2. Ensure the expiry date hasn't passed
  3. Ensure you have enough cash available in your bank/balance to cover the payment
  4. Contact your bank and make sure they're not blocking the transaction for any reason

Still having trouble? Drop us a line and we'll look into it with you.


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